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Service Promise

Astec Response Promise

Every piece of equipment is stamped with the Astec Response Promise – our service quality guarantee. In addition to this promise, Astec Australia is committed to delivering first-class equipment that is fitted with the latest innovative technology and customised to the demands of your working conditions. The Astec Response Promise ensures that our customers are confident with...

astec response lrg

their decision to choose Astec to improve their business performance through the ability to select high quality products backed up with our promise to supply, maintain and service the products we proudly represent. Our promise guarantees:

  • Australia- wide service 
  • An emphasis on customer profitability
  • 24/7 serviceability (if you're working, we're working) and
  • Up-to-date spare parts availability and pricing




Customer Service

Selling high quality equipment is only half of the story at Astec Australia. We believe in ongoing support and assistance with all of our machinery.

We have a dedicated team of customer service staff who are always ready to provide you with the information you need about which machinery is best for your project. The Astec Response Promise as detailed above ensures that your purchase is supported by quality maintenance, repairs and spare parts Australia wide.

Contact Us to talk to one of our experienced Technical Sales Representatives

Astec Response

Contact us

Contact Astec Australia Today
1300 278 322 or


Astec Service

Need Astec Service and Support?
1300 278 322 or
Email service@astecaustralia.com.au